UPDATE
We have released version MAPublisher 10.7.1 which addresses the issue below. For any users that are on macOS and using Illustrator 2021 (v 25.1 or 2021.1), please be sure to update to MAPublisher 10.7.1 in order to prevent any interruptions in your workflow.
If you encounter any additional problems please don't hesitate to reach out to us!
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Today, Adobe began rolling out a point update to Illustrator 2021 (v25.1 or 2021.1), which is available for install through the Creative Cloud app for many users.
Please be advised that MAPublisher is not compatible with this update yet. We are aware of a serious issue on MacOS where MAPublisher will not load once the Illustrator update has been applied. MAPublisher will also not load if installed on v25.1 as a fresh install. This is consistent with many leading plugin providers we are partnered with who are experiencing the same issue.
We are requesting our customers to not update to v25.1 until we seek to resolve this issue on MacOS and determine if there are any underlying issues on Windows.
We have updated our compatibility pages and are currently working on a solution with Adobe and our partner extension providers. For updates, we will update this Support article and social media channels.
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